Deploy Empathy

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Practice customer interviewing in-person in October (+ update on the Audible version)
I'm getting back into the swing of writing related to Deploy Empathy... but before we get into that, I wanted to give you a quick update.
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Michele Hansen
Troubleshooting interviews + 10% off the masterclass!
10% the first-ever Deploy Empathy day-long masterclass I am SO excited to be giving the first in-person Deploy Empathy customer interviewing masterclass…
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Michele Hansen
Debugging interviews: free online session
It's frustrating when you put time into scheduling interviews... and then people don't show up. Or when you think you've got the perfect script... and…
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Michele Hansen
Celebratory sale + How to Talk So People Will Talk Q&A TOMORROW!
It's exciting times in Deploy Empathy land. The book has crossed 1,500 copies sold, lots of talks scheduled...and a sale!
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Michele Hansen
New chapter 👀
Two big pieces of news today...!
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Michele Hansen
Getting to that 90/10 talking ratio
While scrolling Instagram the other day, I saw a video from an ADHD creator about how they made a desktop app, SaleSpot, that helps people monitor how…
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Michele Hansen
Global book giveaway!
Did you buy or read an eBook version of Deploy Empathy and would like a hard copy for reference? Are you located anywhere on planet Earth (sorry…
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Michele Hansen
Deploy Empathy
Deploy Empathy
A practical guide to interviewing customers
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