Deploy Empathy

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You've done your research... now what do you do with it?
One of the most common questions I get is what to do after you've asked the questions.
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Michele Hansen
1

December 2022

The Customer Research & Jobs to Be Done Book Gift Guide
It's that time of the year, and who doesn't love a book as a gift?
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Michele Hansen
3

November 2022

How different cultures give feedback
Thinking about how our cultures might encourage—or hold us back from—soliciting feedback
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Michele Hansen
7
5 takeaways from how Notion Mastery applies Deploy Empathy
Welcome to the new Substack version of the Deploy Empathy newsletter!
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Michele Hansen
1

September 2022

August 2022

Practice customer interviewing in-person in October (+ update on the Audible version)
I'm getting back into the swing of writing related to Deploy Empathy... but before we get into that, I wanted to give you a quick update.
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Michele Hansen

May 2022

April 2022

Celebratory sale + How to Talk So People Will Talk Q&A TOMORROW!
It's exciting times in Deploy Empathy land. The book has crossed 1,500 copies sold, lots of talks scheduled...and a sale!
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Michele Hansen
New chapter 👀
Two big pieces of news today...!
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Michele Hansen

February 2022

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